Bengaluru commuters report forced pre-ride tipping despite MoRTH directive

Bengaluru commuters report seeing prompts to tip drivers while booking rides on aggregator platforms, despite a recent Ministry of Road Transport and Highways (MoRTH) directive. The Ministry had asked aggregators to remove tip-related prompts displayed before a ride is completed. Commuters reported instances of being forced to add tips to secure rides, citing examples like a Koramangala resident who added a Rs 100 tip for a trip from Koramangala to Fraser Town. The Central Consumer Protection Authority (CCPA) previously imposed a Rs 10-lakh penalty on Rapido for misleading interface practices. The Transport Department is also framing guidelines to curb overcharging and examine advance tipping prompts.